We value your suggestions to improve our services and the way we communicate.
We want to hear your concerns or complaints
We are committed to provide services to the best of our abilities but we understand that issues may occur. You can share with us any concerns or complaints you may have with our services, by completing the feedback form below.
We value your compliments
If you are satisfied with the service you have received from us, please let us know. It helps us to know that we are delivering our services effectively. Your compliment will be recorded and referred to relevant staff and management.
Complaints or concerns
Complaints and concerns can be addressed to the Patient Advice and Liaison Service (PALS) and Complaints Department.
They can be contacted by phone on (01223) 216756 or using internal extension 2756, by email or in person.
The PALS office is located near to the Main Reception at Addenbrooke’s Hospital.