Urgent and out-of-hours (OOH) samples
This guidance explains how to handle urgent samples and out-of-hours (OOH) deliveries for the Haematopathology and Oncology Diagnostic Service (HODS) at Cambridge University Hospitals NHS Foundation Trust.
Urgent samples
For all clinically urgent cases:
Notify the laboratory by telephone
Highlight urgency on the request form
Provide a contact number for the named consultant
We will prioritise these samples and phone results to the named consultant.
Out-of-hours samples
For samples that will arrive outside normal working hours:
Notify the laboratory during working hours (Monday to Friday, 7am to 5pm) whenever possible
Follow the courier instructions below if delivering samples
Urgent testing outside normal working hours
For morphology or immunophenotyping: contact the on-call HODS consultant via Cambridge University Hospital switchboard: 01223 245151
For non-trephine histopathology samples: follow your local Histopathology Department guidance.
For molecular and cytogenetic tests: there is currently no on-call service for these tests.
Bank Holidays and weekends
On bank holidays and weekends, we offer limited services for urgent cases:
East Genomic Laboratory Hub (GLH) provides a restricted cytogenetic service for very urgent cases
A molecular scientist may be available to help with urgent sample processing
For all urgent queries, contact the on-call HODS Consultant Haematologist (via Cambridge University Hospital switchboard: 01223 245151)
Important: Notifying the lab about out-of-hours samples
For samples arriving outside standard working hours, please notify the laboratory in advance during working hours (Monday to Friday, 7am to 5pm) whenever possible. This advance notice helps us prepare for your sample and ensure prompt processing.
Contact HODS laboratory
Out-of-hours sample delivery (instructions for couriers)
These instructions are for couriers delivering samples to the Haematopathology and Oncology Diagnostic Service (HODS) outside normal working hours.